FAQs
On this page, you find answers to frequently asked questions
Yes. If you need to customise your basket, please send us a message on WhatsApp with your requirements and we will come back to you to tell you if this is feasible and how much it would cost.
Yes! Currently we do not allow credit card payments but for orders from outside Jordan, please do the following:
Complete your order online and specify recipient delivery address.
Add a note in your order specifying that you wish to pay using Western Union.
We will send you payment details.
Complete Western Union payment online and send us a confirmation image.
Once we receive your payment, we will deliver your basket to the recipient in Jordan.
Yes! Send us your video message on WhatsApp and we will show it to the recipient upon delivery
Unfortunately, and due to the hand-prepared nature of our gift baskets, we cannot accept returns/exchanges.
You can cancel your order up to 8 hours before the scheduled delivery time.